At Luxuriaz, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your item, we offer a free return policy within 30 days of receiving your order.

Returns

1. You can return your product within 30 days of delivery, no questions asked.
2. To be eligible for a return, the item must be unused and in the same condition that you received it, along with the original packaging.
3. Please contact us at ribatsllcofficial@gmail.com to initiate the return process. We will provide a prepaid shipping label for your return.

Refunds

1. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
2. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 3-5 business days.
3. In case of any delays or issues, feel free to reach out to us at ribatsllcofficial@gmail.com.

Exchanges

1. If you need to exchange an item, please contact us at ribatsllcofficial@gmail.com to arrange a replacement.
2. The exchange item must be of equal or lesser value, or you can pay the difference for a higher-value item.

Late or Missing Refunds

1. If you haven’t received your refund yet, first check your bank account.
2. Then contact your credit card company; it may take some time before your refund is officially posted.
3. If you’ve done all of this and still have not received your refund, please contact us at ribatsllcofficial@gmail.com.